A Bachelor graduate from Luxury Hotelschool, Thomas Laborde is currently the Director of Apartments and Quality at the flagship hotel of the LVMH group: Cheval Blanc Paris. He oversees a large portion of the hotel’s accommodations, particularly governance, butlers, laundry services, as well as the overall quality of the establishment.

The DNA or motto of your establishment?
Ducit supra montes (Beyond the mountains) – Always go further, higher!

The main requirement of your daily role?
To ensure a perfect harmony between service and emotion.

What is the most rewarding part of your daily role?
Witnessing the wonder of our clients, privileged witnesses to our thoughtful hospitality.

The key quality of a good manager?
A careful listener.

The worst flaw of a manager?
Indecision.

The three major challenges of the future for hospitality?
Sustainability, an increasingly immersive and personalized customer experience, and the integration of discreet yet impactful technologies.

Your favorite place in a hotel?
For sure, the restaurant!

If luxury hospitality were a historical figure?
Louis XIV – the embodiment of grandeur and French luxury.

A public figure today?
Antoine Arnault – for his vision of responsible luxury and his role in preserving craftsmanship.

A film or series?
The series Versailles – for its immersion in the refinement and beauty of an era that still inspires luxury hospitality today.

A gastronomic dish?
Laqué duck from the restaurant Imperial Treasure in Paris.

A wine?
Château Giscours – Margaux 2010, which reminds me of Sunday family lunches.

A memory from Luxury Hotelschool?
Certainly the practical work in the kitchen, I have very fond memories of that.

Looking forward to the Alumni event at Luxury Hotelschool!➡️ https://alumni.luxuryhotelschool.com/