French Bachelor’s degree in 3 years

Students must complete all the skill blocks to obtain the Bachelor's qualification :

• Team management in the luxury hotel industry
  • Quality management
  • Hotel developement strategy 
  • Internatational expansion strategy
  • Project and event management 

Assessment is based on work situations, presentations, reports, case studies and workshops.

FIRST YEAR (60 ECTS credits)

MAIN COURSES

• Managing teams with a style tailored to the luxury world (Part I)

• Global Tourism and Hospitality
• Introduction to Marketing
• Quality management (Part I)
• Finance (Part I)
• Customer service Management
• Case Study

PROFESSIONAL ENVIRONMENT

• Room division operations
• Front Office operations
• Food and Beverage operations
• Introduction to research methods (Harvard referencing)

• Attitude and professional culture

LANGUAGES

• French (only for international students)
• Spanish (optional)

SEMINARS

• Professional meetings
• Oenology
• Integration and Cohesion Day
• Luxury Experience
• Field Trip
• Professional attitude & personal branding

Internship 5 months

SECOND YEAR (60 ECTS credits)

MAIN COURSES

• Managing teams with a style tailored to the luxury world (Part II)

• Marketing
• Quality management (Part II)
• Finance (Part II)
• Customer Relationship management
• Project and Event management
• Pop Up Concept Project

PROFESSIONAL ENVIRONMENT

• Room division management
• Front Office management
• Food and Beverage management
• F&B Food Trend
• Research and analysis (Harvard referencing)

LANGUAGES

• French (only for international students)
• Spanish (optional)

SEMINARS

• Professional meetings
• Wine and gastronomy
• Conferences
• Luxury Experience
• Field Trip

Internship 5 months

THIRD YEAR (60 ECTS credits)

TEAM MANAGEMENT

• Implementation of a management style
• Management of an operational department

• Increase team performance and satisfaction

MARKETING

• Luxury hotel marketing strategy
• Services marketing
• Business strategy and customer journey

QUALITY MANAGEMENT

• Manage department operations

with a quality approach

• Evaluate project management quality
• Operational planning

OPERATIONAL MANAGEMENT

• Leading the financial operations
• Monitoring and controlling the performance

EVENT PROJECT MANAGEMENT

• Event management professions
• Plan and organize an event
• Customer follow-up management

LANGUAGES

• French (only for international students)
• Spanish (optional)

SEMINARS

• Professional meetings
• Wine and terroir
• Serious Game
• Conferences
• Luxury Experience
• Field Trip

Internship 5 months

Opportunity to spend a semester abroad (Canada or Australia) instead of the internship.