French Bachelor’s degree in 3 years

Photo d'étudiants montrant un livre dans leur main - Luxury Hotelschool

Admission: after High school diploma. The required level of English is at least 5.5 on the IELTS test (or equivalent).

Start date: October.

RNCP No. 39241 – Operational Manager in Luxury Hospitality (Level 6)

Bachelor's program

Students must complete all the skill blocks to obtain the Bachelor's qualification :

  • Team management in the luxury hotel industry
    • Quality management
    • Hotel developement strategy 
    • Internatational expansion strategy
    • Project and event management 

Assessment is based on work situations, presentations, reports, case studies and workshops.

FIRST YEAR (60 ECTS credits)

MAIN COURSES

  • Managing teams with a style tailored to the luxury world (Part I)
  • Global Tourism and Hospitality
  • Introduction to Marketing
  • Quality management (Part I)
  • Finance (Part I)
  • Customer service Management
  • Case Study

PROFESSIONAL ENVIRONMENT

  • Room division operations
  • Front Office operations
  • Food and Beverage operations
  • Introduction to research methods (Harvard referencing)
  • Attitude and professional culture

LANGUAGES

  • French (only for international students)
  • Spanish (optional)

SEMINARS

  • Professional meetings
  • Oenology
  • Integration and Cohesion Day
  • Luxury Experience
  • Field Trip
  • Professional attitude & personal branding

Internship 5 months

 

SECOND YEAR (60 ECTS credits)

MAIN COURSES

  • Managing teams with a style tailored to the luxury world (Part II)
  • Marketing
  • Quality management (Part II)
  • Finance (Part II)
  • Customer Relationship management
  • Project and Event management
  • Pop Up Concept Project

PROFESSIONAL ENVIRONMENT

  • Room division management
  • Front Office management
  • Food and Beverage management
  • F&B Food Trend
  • Research and analysis (Harvard referencing)

LANGUAGES

  • French (only for international students)
  • Spanish (optional)

SEMINARS

  • Professional meetings
  • Wine and gastronomy
  • Conferences
  • Luxury Experience
  • Field Trip

Internship 5 months

 

THIRD YEAR (60 ECTS credits)

TEAM MANAGEMENT

  • Implementation of a management style
  • Management of an operational department
  • Increase team performance and satisfaction

MARKETING

  • Luxury hotel marketing strategy
  • Services marketing
  • Business strategy and customer journey

QUALITY MANAGEMENT

  • Manage department operations

with a quality approach

  • Evaluate project management quality
  • Operational planning

OPERATIONAL MANAGEMENT

  • Leading the financial operations
  • Monitoring and controlling the performance

EVENT PROJECT MANAGEMENT

  • Event management professions
  • Plan and organize an event
  • Customer follow-up management

LANGUAGES

  • French (only for international students)
  • Spanish (optional)

SEMINARS

  • Professional meetings
  • Wine and terroir
  • Serious Game
  • Conferences
  • Luxury Experience
  • Field Trip

Internship 5 months

Opportunity to spend a semester abroad (Canada or Australia) instead of the internship.